Hotel - YesWorx

Delivering Hotel Lodging Tax Collection Expertise for Over 20 Years

Why iGovServices Hotel Lodging Tax

iGovServices Makes Hotel tax collection obvious for your municipality and your taxpayers. For 20-plus years, iGovServices has affordably moved towns, municipalities, and counties from spreadsheets to an organized solution that has empowered them to build stronger communities. Hotel transient tax is One of the more than 20 different types of revenues that iGovServices supports, under the 3 major categories of. Property. Treasury. and Utility.

If you are one of the many municipalities using spreadsheets or access to track your hotel lodging tax, we are sure you find it challenging to answer some basic questions, such as the number of on-time filings, and the number of payments. missing filings, and delinquent accounts. Built on the scalable Microsoft Azure backbone, for stability and reliability. iGovServices can be scaled from towns to counties handling hundreds of thousands of billings per year.

iGovServices integrates with all the major Credit Card Processors and General Ledger Accounting systems, creating an end-to-end solution. Our standard Excel Based import templates allow organizations to be operational quickly with their data. It also allows organizations to update the data it receives from various sources both internally and externally.

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Check Out the Key Features of iGovServices for Hotel & Lodge Tax Collection
Why iGovServices Hotel Lodging Tax

iGovServices allows organizations to measure ROI (Return On Investment) by saving hours a month through the customer self-service portal and by its complete paperless process using electronic delivery throughout the entire process.  

  • Elimination of manual spreadsheets
  • Online filing by taxpayers & ability to upload filings
  • The ability to track booking agent's totals in filing
  • Integration with all major credit card/echeck companies 
  • Excel Import wizard gets you operational quickly 

  • 20 Years of Hotel Transient Tax experience
  • Realtime Dashboards – Drill down & drill through data
  • Advanced Paperless Option saving 30% in Postage
  • Taxpayer portal saves over 100 hours in phone calls per year
  • Cloud-based solution built on Microsoft Azure

Users of iGovServices
Dynamic Dashboards - Drill Down & Drill Through Your Data

Our dashboard makes this visual and automated which will increase your collection rates.  The iGovServices hotel dashboards, visually display the various filing options, including Booking Agents, Review the total reconciliations completed, and you have the ability to drill down, and drill through the data. All of this has the potential to lead to additional filings and collections and a strong reconciliation between Booking Agents' payments against Taxpayer filings.

Our advanced paperless delivery options save organizations 30% in printing and postage costs, in the first year. The iGovServices online customer portal eliminates over 100 hours of phone calls each year as citizens can access their information in real-time independently. This functionality and more creates a strong line of communication between the government and citizens.

Proven Return On Investment
Tax Payer Online Filing & Attaching Supporting Documents

Through our online taxpayer portal with built-in instructions, taxpayers will be required to authenticate their accounts. Once their account is authenticated they can link multiple properties to their account. Taxpayers can file online, including the number of nights, and the gross revenue, and, upload and submit supporting documents from Bookings Agents, such as Air BNB, Vacation Rental By Owner, and others.

Our optional integration with all the major credit card processors allows taxpayers to not only file online, but also pay directly online as well. Our convenience fee model ensures you collect 100% of the tax revenue.

Built on Microsoft Azure

Hosted in Microsoft’s Secure Azure Cloud Service, iGovServices Users enjoy the confidence of a complete, expert-level tax billing and collection solution designed on over 20 years of processing dynamic local, state, national, and international property tax and treasury tax calculations. iGovServices Tax Collection Software always includes employee access, a customer portal, 3rd party agent portals such as mortgage companies, and an app for mobile field employees and taxpayers. iGovServices tax collection software allows you to perform full-service expert-level tax collection.

Citizen Portal Registration & Filing Process

Our citizen portal allows them to:

  • Access their account
  • File the Transient Tax Online
  • Attach Supporting Documents
  • Pay Online
  • See Payments – Filings – And All Activity

Our short but comprehensive training video walks Citizens through the process of how to register, how to file, and to minimize calls and questions to the office.

Approvers Tool Kit

Approval Process Resource

We understand that multiple stakeholders and departments are involved in the decision-making process. They many times have unique questions beyond the functionality of iGovServices.  We have developed this short video to address the common questions we receive.  

The Hotel Tax Highlight Reel

Why iGovServices for Hotel Transient Tax Collection, Filing, Reporting, & Tracking?  This quick Top 10 things to know about iGovServices & Hotel Tax Processing including Taxpayer Portal, Online Filing, Tracking of Booking Agents, Integration, Technology, Implementation, & More.  

iGovServices Solution Overview

iGovServices is scalable to meet the unique requirements at all levels of government for over 20+ years.  iGovServices handles over 20 different types of revenue under the 3 major categories of. Property. Treasury. and Utility.  With a clear ROI (return on investment).  Creating a strong line of communication between government and citizens. 

Technology Highlight Reel

iGovServices is built on the scalable Microsoft Azure.  This quick Top10 things to know about Microsoft Azure & Accessing iGovServices for Hotel Tax Processing include access, our security, uptime, backups, maintenance, updates, data center location, and the scalability based upon your changing needs to maximize your efficiency and performance.  

Watch Our Comprehensive Demo for Pennsylvania Counties

Watch our 2 hour demo broken into chapters where you can watch portions or the entire demo to get a full understanding of iGovServices and how it could be used by your county.